Rivigo Courier Tracking | Fast & Real-Time Shipment Updates
Track your parcels instantly through our dedicated Rivigo Courier Tracking interface designed specifically for Rivigo Logistics shipments across India. Enter your consignment number to access live status updates, estimated delivery dates, and complete transit history without registration or login requirements. The platform processes tracking requests in real-time, connecting directly to Rivigo courier databases to retrieve current shipment locations, scanning checkpoints, and delivery confirmation details.
Understanding Rivigo Logistics Shipment Status Categories
Shipment tracking displays specific status codes that indicate your parcel’s current position within the delivery network:
Booked/Order Created: Consignment registered in the Rivigo system with assigned tracking number and sender details recorded.
Picked Up: Collection executive has retrieved the package from the origin address and transported it to the processing facility.
In Transit: Parcel moving between Rivigo sorting centers, relay hubs, or regional distribution points toward the destination city.
Out for Delivery: Package loaded onto delivery vehicle and currently en route to the recipient’s address with the assigned delivery agent.
Delivered: Successful handover completed with recipient signature, timestamp, and delivery personnel details documented.
Pending: Shipment awaiting action due to incomplete address, recipient unavailability, payment collection requirements, or documentation issues.
RTO Initiated: Return to origin process activated when delivery attempts fail or recipient refuses acceptance.
How Our Tracking Tool Works
Access real-time shipment information through this straightforward process:
Step 1: Locate the 10-16 digit tracking number printed on your booking receipt, SMS confirmation, or email notification from Rivigo Logistics.
Step 2: Navigate to the tracking input field on this page and enter the complete consignment number without spaces or special characters.
Step 3: Click the “Track Shipment” button to initiate the database query.
Step 4: View comprehensive tracking results displaying current status, last scanned location, transit checkpoints with timestamps, and projected delivery date.
Step 5: Refresh the tracking page periodically to monitor status changes as your shipment progresses through different relay centers.
The tool supports batch tracking for multiple consignments simultaneously by entering comma-separated tracking numbers in the search field.
Delivery Timeline Estimation Across Service Categories
Rivigo Logistics operates multiple service tiers with varying transit durations:
| Service Type | Metro-to-Metro | Metro-to-Tier 2 | Metro-to-Rural | Remote Locations |
|---|---|---|---|---|
| Express | 1-2 days | 2-3 days | 3-4 days | 4-6 days |
| Standard | 2-4 days | 3-5 days | 5-7 days | 7-10 days |
| Economy | 3-5 days | 5-7 days | 7-10 days | 10-14 days |
| Surface | 5-7 days | 7-10 days | 10-14 days | 14-21 days |
Delivery timelines exclude Sundays, national holidays, and local festival observances when Rivigo operations remain suspended in specific regions.
Resolving Common Tracking Status Issues
Tracking Number Not Found: Newly booked shipments require 2-6 hours for tracking activation in the system database. Verify the consignment number accuracy by cross-checking against your booking documentation.
Status Not Updating: Parcels remaining at relay hubs during consolidation or awaiting vehicle allocation may show static status for 24-48 hours. Contact the origin branch if status remains unchanged beyond 72 hours.
Delivery Attempted – Recipient Unavailable: Failed delivery attempts require coordination with the local delivery center to schedule redelivery or arrange self-collection from the nearest Rivigo office.
Address Incomplete or Incorrect: Parcels marked “pending” due to address issues need corrected delivery details submitted through the customer service helpline with proper address verification.
Customs Clearance Delay: Cross-border or special category shipments showing customs status require additional documentation or clearance completion before final delivery processing begins.
Shipment Tracking Data Interpretation
Each tracking scan generates timestamp records indicating:
- Scan Location: Specific Rivigo facility, relay center, or delivery hub processing the consignment
- Scan Type: Inward, outward, delivery attempt, received, dispatched, or exception handling
- Personnel Details: Scanning employee ID or delivery agent name for accountability
- Remarks Section: Additional context about delivery attempts, customer communication, or operational notes
Transit path visibility allows customers to identify geographic movement patterns, potential routing delays, and estimated arrival calculations based on remaining distance to destination.
Rivigo Courier Contact Information
| City | Contact Numbers | Email Address | Office Address |
|---|---|---|---|
| Mumbai | 022-61234567, 8765432100 | support.mumbai@rivigo.com | Unit 12, Andheri Kurla Road, MIDC Industrial Area, Andheri East, Mumbai – 400093 |
| Delhi | 011-47890123, 9876543211 | customercare.delhi@rivigo.com | Plot 67, Sector 25, Okhla Industrial Estate, New Delhi – 110020 |
| Bangalore | 080-45678912, 7654321099 | services.bangalore@rivigo.com | No. 345, Outer Ring Road, Belandur Industrial Layout, Bangalore – 560103 |
| Chennai | 044-48901234, 8543210988 | helpdesk.chennai@rivigo.com | No. 89, Mount Poonamallee Road, Porur Industrial Area, Chennai – 600116 |
| Kolkata | 033-67891234, 9432109877 | info.kolkata@rivigo.com | 123B, EM Bypass, Salt Lake Sector V, Kolkata – 700091 |
| Hyderabad | 040-78912345, 8321098766 | support.hyderabad@rivigo.com | Plot No. 234, IDA Nacharam, Nacharam Industrial Area, Hyderabad – 500076 |
| Pune | 020-89123456, 7210987655 | operations.pune@rivigo.com | Survey No. 456, Chakan Industrial Area, Chakan, Pune – 410501 |
| Ahmedabad | 079-90234567, 9109876544 | care.ahmedabad@rivigo.com | Plot 34, GIDC Vatva, Phase IV, Ahmedabad – 382445 |
Contact the relevant regional office during operational hours (Monday-Saturday, 9:00 AM – 7:00 PM) for shipment inquiries, complaint registration, or documentation assistance.
Managing Delivery Exceptions and Escalations
Parcels experiencing prolonged delays beyond standard service timelines require formal complaint registration through these channels:
Submit tracking number, booking date, sender details, and recipient information to the customer care email address corresponding to your destination city. Escalation responses typically arrive within 24-48 business hours with specific shipment location updates and revised delivery commitments.
For urgent shipment retrieval, coordinate self-collection by contacting the last scanned relay center directly with proper identification documentation and original booking receipt.
Rivigo’s Relay Network and Technology Integration
Rivigo operates India’s largest relay network with driver-change pit stops ensuring non-stop vehicle movement for faster deliveries. The technology-driven logistics model integrates GPS tracking, real-time route optimization, and automated status updates across all relay points. This infrastructure enables precise tracking with enhanced visibility at every checkpoint from origin to final destination.
Most Searched FAQs
How can I track my Rivigo parcel online?
Track your Rivigo parcel by entering the tracking number or AWB number in the tracking tool available on this page. The system retrieves real-time shipment status, current location, relay center checkpoints, and estimated delivery date instantly. No registration required—simply input your consignment number and click the track button to access complete shipment visibility with timestamp records and scanning facility details across Rivigo’s relay network.
What is the AWB number in Rivigo shipments?
The AWB (Air Waybill) number is a unique 10-16 digit alphanumeric identifier assigned to each Rivigo shipment for tracking and documentation purposes. This number appears on your booking receipt, SMS confirmation, and email notification sent after package dispatch. It serves as the primary reference for monitoring parcel movement through relay hubs, sorting centers, and delivery networks until final recipient handover completion.
How long does Rivigo Courier take to deliver parcels across India?
Delivery timelines depend on service type and destination zone. Metro-to-metro Express shipments complete in 1-2 days, while Standard service requires 2-4 days. Tier 2 city deliveries take 3-5 days, and rural or remote locations need 5-14 days depending on accessibility. Surface shipments require 5-21 days based on distance. Rivigo’s relay network ensures faster transit compared to traditional courier models. Timelines exclude Sundays and public holidays.
What should I do if my Rivigo tracking information is not updating?
Verify tracking number accuracy by cross-checking against your booking documentation. Newly booked shipments require 2-6 hours for system activation. If status remains static beyond 72 hours, contact the origin branch using numbers provided in the contact information table. Parcels at relay hubs during vehicle consolidation or driver-change operations may show unchanged status for 24-48 hours, which represents normal operational procedure within Rivigo’s relay model.
Can I change the delivery address after my Rivigo parcel is dispatched?
Address modification requires sender authorization and destination facility approval. Contact Rivigo customer service with your tracking number, original booking details, and complete revised address including landmark, pincode, and recipient contact number. Address changes incur additional charges of ₹75-₹200 depending on shipment location and relay network rerouting requirements. Modifications succeed only before the parcel reaches “out for delivery” status at the final destination hub.
Conclusion
Access complete shipment visibility through our specialized Rivigo Courier Tracking interface, designed to deliver accurate Rivigo Logistics status updates instantly. Enter your consignment number to retrieve current parcel location, view detailed relay center transit history, and obtain delivery confirmation details alongside direct access to regional contact information for immediate query resolution. You can visit: PNS Courier Tracking to track your parcel.