Privacy Policy
At eCourierTrackingin.com, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services. By accessing or using our website, you agree to the terms of this Privacy Policy. Please read it carefully.
1. Information We Collect
We collect various types of information from our users in order to provide a better and more personalized experience. The types of information we collect include:
a) Personal Information
Personal information refers to data that can be used to identify you as an individual. This includes, but is not limited to:
- Name
- Email address
- Phone number
- Shipping address
b) Non-Personal Information
Non-personal information is information that cannot be used to identify you as an individual. This may include:
- Browser type and version
- Device type
- IP address
- Cookies and usage data
We collect both personal and non-personal information depending on the services you use on our website.
2. How We Use Your Information
The information we collect from you may be used for various purposes, including but not limited to:
a) Providing Services
We use your information to provide you with the courier tracking services available on our website. This may include tracking your packages, sending updates regarding your shipments, and offering customer support.
b) Improving Our Website and Services
Your information helps us understand how our website is being used, and it allows us to improve the design, functionality, and content of the site. We may use the information to personalize your experience and enhance the user interface.
c) Communication
We may use your contact information to send important notices, such as updates regarding your order, or to inform you about changes to our services. We may also send newsletters or promotional emails, but you can opt-out of these communications at any time.
d) Security
We use the information to maintain the security and integrity of our website, preventing fraudulent activities or unauthorized access to your account.
3. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your browsing behavior on our website. Cookies are small files placed on your device that help us improve your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect some features of our website.
4. How We Protect Your Information
We take the security of your personal information seriously. We use reasonable physical, technical, and administrative measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners or service providers who assist us in operating our website, providing services, or conducting business operations. These third parties are required to maintain the confidentiality of your information and are prohibited from using it for any other purposes.
a) Service Providers
We may share your information with third-party service providers who help us with tasks such as processing payments, sending emails, or analyzing website traffic. These service providers are bound by strict confidentiality agreements.
b) Legal Requirements
We may disclose your personal information if required by law or in response to a legal request, such as a subpoena, court order, or government investigation.
6. Your Rights and Choices
You have the right to access, correct, or delete your personal information that we hold. If you would like to update your personal details or request that we remove your data, please contact us through the contact details provided below.
a) Opt-Out of Communications
You may opt-out of receiving promotional emails or newsletters by following the unsubscribe instructions included in each email or by contacting us directly.
b) Access and Correction
You may request access to the personal information we hold about you, and you can request corrections if the information is inaccurate or incomplete.
c) Data Deletion
If you wish to delete your personal data, please reach out to us, and we will make reasonable efforts to honor your request, subject to any legal obligations we may have.
7. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
8. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page, and the revised version will have an updated date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the way your information is handled, please contact us at:
Phone: +917428730894
Address: Thiruvananthapuram, Kerala